Running a jewelry business means keeping track of customers, getting new sales, and making sure everything runs smoothly. But with so many software options out there, how do you choose the best one? In this guide, we’ll compare three popular tools—Podium, Clientbook, and GemTek 360—to help you decide which one fits your needs.
Each of these tools helps jewelry businesses, but they focus on different things:
Podium helps businesses get more online reviews and text customers easily. If you want to build a strong reputation and communicate quickly with customers, this is a great option.
Clientbook is a customer tracking system (CRM) that helps jewelers keep track of their top customers. If you sell high-end jewelry and need a way to manage VIP clients, Clientbook is designed for that.
GemTek 360 is a full marketing system that helps jewelers grow their business both online and locally. It includes lead generation, social media marketing, customer tracking, and even a website builder—all at an affordable price.
*all facts and figures are based on publicly available online information
✅ You want to get more online reviews and make your business look great on Google.
✅ You want a simple way to text customers and keep in touch.
✅ You don’t need fancy marketing tools or customer tracking—just a way to communicate and build your reputation.
✅ You sell high-end jewelry and want to track and manage VIP customers.
✅ You need a system to run loyalty and membership programs.
✅ You’re okay with paying a higher price for a tool focused on high-end client relationships.
✅ You want a complete marketing system that helps you grow online and locally.
✅ You need one tool that does everything—sales tracking, clienteling, social media marketing, lead generation, and a jewelry website.
✅ You want to run ads on Google & Facebook and want to get the best results possible.
✅ You like the idea of a 30-day free trial to test everything first.
Post 5 Star Reviews to Facebook & Instagram Automatically
Monitor the Health Of Your Social Channels
Built by Jewelers for Jewelers on GoHighLevel's Incredible Software Suite
Create and Manage Marketing Funnels & Entire Websites - Hosted for Free
Capture, Nurture, Close & Repeat with Automated Pipelines
Simple to use Meta Ads Manager Built In with Advanced Lead Tracking
Unlimited Email & SMS. (Pay-Per-Use) Unlimited Staff and Users. Unlimited Contacts.
Make Your Store More Efficient by Automating Daily Tasks
Complete Appointment Suite Built In, Useable on any Website, Highly Customizable
Create and Track Dynamic QR Codes with Call, SMS & Email Integrations
Voice AI (AI Agents), Conversation AI, Reviews AI, Funnel & Website AI, Content AI, and Workflow AI Assistant. ($127/ month additional)
GemTek releases new features every few weeks. If you want the most innovative, cost effective platform, GemTek 360 is for you.
What you should know
Yes when we say free, we mean free. All you pay for is the usage of your emails and texts. There is also no contract, so you can cancel at any time by simply navigating to your billing page.
We're proud to announce that we're weeks away from an integration with the Edge POS for jewelers through their EDT program. Besides that, if your POS has an API, most likely yes. If not, most likely no.
While GemTek is head and shoulders above other softwares in terms of features and value, the main feature it does not have are: Clientbook's feature of displaying past purchase data on current customers with images from the Edge. Beyond that, it does not have a direct integration into some Point of Sales yet.
If you're a DIY kind of person, this software is perfect for you! However, if you would like help with marketing and putting this amazing software to use in your business, that's what GemTek Jewelry Marketing & Automation exists to do! Talk to one of our representatives today about our marketing programs for local fine jewelry stores! We handle it all and track everything down to the dollar so you can make more money doing what you love most. To learn more about managed marketing, visit www.gemtek360.com
No, like many other softwares, we are built on top of a base software called GoHighLevel which has gained massive momentum over the last decade. It is on track to become "the world's best software" and has over 1.2 million active businesses - making the software GemTek is built on, by far, the most tested and trialed software on this list.